How to Re-establish a Lost Hearing Device Connection to Your iPhone
Mark Rahman, BC-HIS
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Oct 10, 2024
If your hearing devices have lost connection to your iPhone, don’t worry—re-establishing the connection is simple.
Whether you have Starkey, Widex, Signia, ReSound, or Oticon hearing devices, this guide will walk you through the process step by step to get you reconnected and back to enjoying seamless audio.
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Steps to Reconnect Your Hearing Devices to Your iPhone
The first step is to try restarting the hearing device app on your phone. Close the app completely and then reopen it to see if that re-establishes the connection.
If restarting the app doesn’t work, turn off Bluetooth on your iPhone, wait a few seconds, and turn it back on. This often helps refresh the connection.
If the first two steps don’t help, try restarting your iPhone entirely. This will refresh the system and could help re-establish the connection.
If none of the previous steps are successful, try forgetting and reconnecting your hearing devices:
Go to Settings > Accessibility > Hearing Devices.
You may see a spinning wheel next to one or both devices. Place your hearing devices in their charger.
Tap on your hearing devices in the listing and press Forget This Device.
Your iPhone will now search for your hearing devices.
Remove your hearing devices from the charger. Once your iPhone finds them, you will see your name displayed.
If you are using two devices, wait until you see both R and L before proceeding. If you have a single device, select it accordingly.
Tap Pair twice. Your devices should now be reconnected.
To prevent future connectivity issues, ensure that your iPhone is running the latest software version.
Extend Your Hearing Care Beyond Connection Issues
Maintaining your hearing device’s performance is essential.
That’s why you’re offered the Adoption Plan, allowing you to access our advanced hearing care program—no matter where you purchased your devices.
If you ever need repairs, adjustments, or simply ongoing care, we’re here to help.
For additional questions or troubleshooting, feel free to contact your team at Gulf Gate Hearing Aid Center to ensure your hearing devices function optimally.
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